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Returns & Exchanges

There are NO REFUNDS on Colombian Waist products. You have 30 days from the time it was delivered to send it back for a STORECREDIT. (Please read faq's about the belt being tight, before sending it back.) We ask you return the item unused and in the original package and condition in which it was received. You will be responsible for the cost to return the item, as well as the cost to have the exchanged item shipped back to you. Once the item is returned, a STORE CREDIT will be sent to your email address. Please keep the tracking number for delivery confirmation. If the item is not returned within days, we cannot accept it for an store credit . If the item is shipped after 30 days, it will be returned to you. International customers, we allow up to 45 days to have the item returned. (NO EXCEPTIONS!)

 

Return Address:

Colombian Waist LLC

540 Griffith Rd

Charlotte Nc 28217

 

REQUIREMENTS FOR EXCHANGES

Exchanges are subject to quality approval and inspection at our warehouse personnel. Please take extra care to inspect and test all returned items to ensure these requirements:

  • Unworn
  • Unused
  • Unstained
  • Unwashed
  • All tags attached
  • No smells other than natural product orders
  • No animal or pet hair
  • No stretch marks or permanent wrinkles on items with latex
  • Original packaging
  • Within 30 days of the date you received your initial purchase